PRIVACY POLICY

Privacy Policy – Arrakis™

This Privacy Policy explains how information is collected, used, and protected when you visit or shop on our website. This policy may be updated from time to time. By using our website, you agree to the terms outlined in this Privacy Policy in addition to our Terms & Conditions.

Information We Collect

Arrakis™ may collect personal information such as your name, address, phone number, date of birth, email address, and payment details. This information may be collected when you place an order, register for services, subscribe to our mailing list, or communicate with us via email or SMS. Subscription to our mailing list is strictly opt-in.

In certain cases, we may collect personal information related to a third party, such as when you request an order to be shipped to another recipient. This information will only be used for the specific purpose for which it was provided and will not be used to contact the third party unless they initiate communication with us.

Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, improve website performance, and personalize your interaction with our website. Cookies are small text files stored on your device to remember preferences and speed up navigation. You may disable cookies through your browser settings; however, doing so may limit certain website functionalities.

We may also collect clickstream data and demographic or third-party audience data (such as age, gender, and interests) using tools such as Google Analytics to better understand our audience and improve user experience. This data may be combined with information you voluntarily provide.

Use of Information

All personal information is collected, stored, and processed in accordance with applicable data protection laws. We primarily use your information to process orders, provide services, and deliver products.

Arrakis™ may periodically send updates, promotions, or announcements via email or SMS. You may unsubscribe at any time by updating your account settings, clicking the “unsubscribe” link in our emails, or replying “STOP” to SMS messages. Account security information, including passwords, will only be communicated to the registered email address.

Disclosure of Information

We do not sell, trade, or transfer your personal information to third parties without prior notice, except as outlined in this Privacy Policy or where required by law. Your data may be shared with trusted service providers, such as website hosting partners, payment processors, or analytics providers, solely for operational purposes and under strict confidentiality obligations.

We may disclose personal information when required by law or when necessary to protect our rights, safety, or security.

Security of Information

We implement appropriate technical and organizational security measures to protect your personal information. Data is stored on secure networks and accessed only by authorized personnel who are required to maintain confidentiality. While we take reasonable precautions, no method of data transmission over the internet is completely secure, and data transmission is at your own risk.

Links to Third-Party Websites

Our website may include links to external websites for convenience or informational purposes. These third-party websites operate independently and have their own privacy policies. Arrakis™ is not responsible for the content, activities, or data practices of external websites, and accessing them is done at your own risk.