Refund policy
RETURN & EXCHANGE POLICY — ARRAKIS™
At ARRAKIS™, every product is manufactured and prepared according to our quality and production standards.
Due to the nature of our products, manufacturing standards, and packaging process, ARRAKIS™ does not offer returns, exchanges, or size replacements after an order has been placed.
1. No Returns or Exchanges
All purchases made through www.arrakisshop.com are considered final.
We do not accept:
Product returns
Product exchanges
Size exchanges
Color exchanges
Change-of-mind requests
Requests to exchange an item for another product
Please carefully review product information, sizing details, and order information before completing your purchase.
2. Quality & Manufacturing
Our products are produced according to ARRAKIS™ quality and manufacturing standards.
Minor differences in color, texture, printing, stitching, or appearance may occur due to manufacturing processes, materials, photography, lighting, or screen settings and do not necessarily constitute a manufacturing defect.
3. Packaging
Our packaging is part of the ARRAKIS™ product experience and is prepared specifically for each order.
Due to the nature and cost of our packaging and production process, we do not offer returns or exchanges.
4. Damaged or Incorrect Orders
If you receive an item that appears to have been damaged during delivery or you believe you received an incorrect product, please contact us through the Contact section on www.arrakisshop.com as soon as possible and provide the relevant order information and supporting details.
Each case may be reviewed individually.
5. Contact
For any questions regarding this policy, please contact us through the Contact section on www.arrakisshop.com.
ARRAKIS™
Arrakis — Become One of the Chosen People.